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At WYLDMAN, we aim to provide a reliable shopping experience. This policy explains the conditions under which customers may request a return, replacement, or refund for products purchased through our website.
Returns may be considered if a product is received damaged, defective, incorrect, or does not match the order placed. Requests are subject to verification and applicable consumer-protection laws.
For hygiene and safety reasons, opened or used skincare products may be subject to additional restrictions, except where a remedy is required under applicable law.
Contact WYLDMAN through the official customer-support details listed on our website. Provide your order number, a description of the issue, and photographs or videos of the product and packaging where requested.
Please wait for return instructions before sending any product back.
Refunds may be issued for eligible orders in accordance with this policy and applicable law. If a product is unavailable for replacement or an order is cancelled after payment, an applicable refund will be communicated to the customer.
Once a refund is approved, it will generally be initiated through the original payment method where possible. The time taken for the amount to reflect in your account may depend on the payment provider or bank.
Products ordered by mistake, unwanted purchases, or products damaged through improper handling or use may not qualify for return, unless otherwise required by applicable law.
This policy does not limit any rights customers may have regarding defective, damaged, or incorrectly supplied products.
Order cancellation requests are subject to the order's processing and shipping status. Once an order has been dispatched, cancellation may no longer be possible; eligible requests will be handled according to applicable law and the relevant order policy.
For return or refund assistance, please contact WYLDMAN through the official contact details provided on our website. Include your order number to help us review your request.
Phone: +91 9175075566
Email:
hello@wyldman.in